CommCare - an award-winning, open source digital data collection and service delivery platform designed to improve data collection and the quality of frontline services in low-resource settings. CommCare is one of the most widely adopted and technically advanced digital platforms. Users in 130+ countries used CommCare applications in 2021, and more than 400 million people have been registered in a CommCare application. CommCare is also one of the most researched mobile data collection platforms and supports an evidence base of nearly 100 peer-reviewed studies, including eight randomized controlled trials. Together, these studies have demonstrated CommCare’s positive impact on strengthening frontline healthcare systems, frontline worker capabilities, and client outcomes.

In addition to CommCare's evidence base that speaks to its impact on frontline programs, users, and clients, there are also a number of third-party technology evaluations of CommCare. Many of these include comparisons of CommCare against other digital systems in terms of features, pricing, reach, maturity, security, etc. CommCare has been recognized with numerous awards - including a Global Digital Good by the World Health Organization (WHO) and Digital Square as well as the 53rd most valuable open source repository out of 96 million repositories by GitHub.

As a no-code platform, CommCare provides a turn-key system that enables non-developers to quickly build mobile applications, web applications, and SMS interactions and workflows. This enables CommCare to meet aggressive timelines and provides the benefit of allowing very fast iteration on the user experience by allowing multiple rounds of user testing. The end-result is a product that is well matched to the expectations of the users. Furthermore, the fact that this system does not require software development expertise to make changes also means that an application built on CommCare can be easily handed off to a local team for maintenance without requiring staff with extensive technical skills. The long-term sustainability of these applications is high as program staff can make changes to the system over time and can pass on responsibility over multiple staff changes without requiring external training.

CommCare is used across multiple sectors, including healthcare, education, financial services, government, supply chain, gender equality, agriculture, and sanitation.

The primary users of the CommCare solution are community health workers (also known as frontline workers or outreach workers) directly working with communities in low and middle income countries. Depending on the solution architecture, the CommCare solution can also be used by nurses, Auxiliary nurse midwives, Anganwadi workers, and lab technicians.

Users in more than 130 countries used CommCare applications in 2021 and more than 400 million people have been registered in a CommCare application. CommCare is also one of the most researched mobile data collection platforms and supports an evidence base of more than nearly 100 peer-reviewed studies, including eight randomized controlled trials. Together, these studies have demonstrated CommCare’s positive impact on strengthening frontline healthcare systems, frontline worker capabilities, and client outcomes.

Software Application

BSD-3-Clause